##1. The error message "User is linked with different PAN" means that the mobile number you are using to register for Mobikwik is already linked to a different PAN card. This can happen if you have previously registered for Mobikwik with a different mobile number or if someone else has registered for Mobikwik with your mobile number.
To fix this problem, you need to delink your mobile number from the other PAN card. You can do this by following these steps:
1. Go to the Mobikwik website or app.
2. Click on the "My Profile" tab.
3. Click on the "Delink PAN" button.
4. Enter your mobile number and the OTP that will be sent to you.
5. Click on the "Delink" button.
Once you have delinked your mobile number from the other PAN card, you can then link it to your own PAN card. To do this, follow these steps:
1. Go to the Mobikwik website or app.
2. Click on the "My Profile" tab.
3. Click on the "KYC" button.
4. Enter your PAN card details and upload a scanned copy of your PAN card.
5. Click on the "Submit" button.
Your mobile number will be linked to your PAN card within a few days.
If you are still having problems, you can contact Mobikwik customer support for help.
Here are some additional things to keep in mind:
* You can only link one mobile number to one PAN card.
* You can only delink your mobile number from a PAN card if you are the authorized holder of the PAN card.
* If you have lost your PAN card, you can apply for a new one from the Income Tax Department.
##2. If you're encountering the "User is linked with a different PAN" issue on the Mobikwik app, it typically means that the PAN (Permanent Account Number) associated with your Mobikwik account is different from the one you're trying to use. Here's how you can potentially resolve this issue:
1. Verify PAN Details: Double-check the PAN number you're entering to ensure it's accurate and matches the PAN associated with your Mobikwik account.
2. Update PAN Information:
- Log in to your Mobikwik account.
- Go to your profile settings or account settings.
- Look for an option to update your PAN information.
- If you find the option, update your PAN to the correct one and save the changes.
3. Contact Customer Support: If you're unable to update your PAN through the app or if you're still facing the issue after updating, reach out to Mobikwik's customer support. They will be able to assist you in resolving the issue and potentially updating your PAN on their end.
4. Provide Documentation: Mobikwik might require you to provide supporting documentation to verify your PAN details. This could include a scanned copy of your PAN card. If they request this, make sure to provide the necessary documentation promptly.
5. Check for Errors: If you've received any communication from Mobikwik regarding the issue, carefully review the details to ensure there are no typos or errors in your PAN information.
6. Wait for Resolution: After reaching out to customer support and providing the necessary information, you might need to wait for them to resolve the issue on their end. They might need time to verify the details and update your account.
7. Re-Register: In some cases, if the issue persists and customer support is unable to resolve it, you might need to consider re-registering with a new account using the correct PAN information.
Remember that Mobikwik's customer support is your best resource for resolving this type of issue. They can provide you with specific guidance based on your account details and the nature of the issue. Be sure to follow their instructions and provide any requested information promptly to expedite the resolution process.
Feel free to ask questions in the comments section!
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