Instagram Sound Not Working Audio not Working Volume Problem

Instagram Sound Not Working Audio not Working Volume Problem

Instagram is a popular social media platform that allows users to share photos, videos, and stories. One of the key features of Instagram is the ability to include sound in videos or stories. However, there are times when you may encounter issues with the sound not working on Instagram. This can be frustrating, especially if you're trying to share an important video or listen to audio content. In this guide, we will provide you with step-by-step solutions to troubleshoot and fix the sound issues on Instagram.

Step 1: Check your device volume and settings

The first step in troubleshooting sound issues on Instagram is to check your device's volume settings. Make sure that the volume is turned up and not muted. On most devices, you can adjust the volume by using the volume buttons on the side or by accessing the volume controls in the settings menu. Additionally, ensure that the sound is not disabled or restricted for the Instagram app specifically.

Step 2: Close and reopen the Instagram app

Sometimes, the sound issue on Instagram may be due to a temporary glitch in the app. In such cases, closing and reopening the app can resolve the problem. Exit the Instagram app completely by swiping it away or using the app switcher, depending on your device. Then, relaunch the app and check if the sound is working properly.

Step 3: Restart your device

If closing and reopening the Instagram app doesn't solve the sound problem, try restarting your device. A restart can help clear any temporary software issues that might be affecting the sound functionality. Simply power off your device, wait for a few seconds, and then turn it back on. Once your device has restarted, open the Instagram app and test if the sound is working as expected.

Step 4: Update the Instagram app

Outdated app versions can sometimes cause compatibility issues and affect the sound functionality. Check if there are any pending updates for the Instagram app in your device's app store. If an update is available, install it to ensure you have the latest version of the app. Updated versions often include bug fixes and improvements that can address sound-related problems.

Step 5: Clear Instagram cache (Android only)

If you are using an Android device, clearing the Instagram app cache can help resolve sound issues. To clear the cache, go to your device's Settings, then find the Apps or Applications section. Locate Instagram from the list of installed apps, and select it. Tap on the Storage option, and then choose Clear cache. Restart the Instagram app and check if the sound problem is resolved.

Step 6: Reinstall the Instagram app

If none of the above steps have resolved the sound issue on Instagram, you can try uninstalling and reinstalling the app. This process can help eliminate any corrupted files or settings that might be causing the problem. Delete the Instagram app from your device, go to your app store, and reinstall it. Once the app is reinstalled, log in to your account and check if the sound is now working properly.


Having sound-related issues on Instagram can be frustrating, but by following the step-by-step solutions outlined in this guide, you should be able to troubleshoot and resolve the problem. Remember to check your device's volume and settings, close and reopen the app, restart your device, update the Instagram app, clear the app cache (Android only), and reinstall the app if necessary. If the problem persists after trying these steps, you may need to reach out to Instagram's support team for further assistance.

Certainly! Here are a few additional steps you can try if the sound is still not working on Instagram:

Step 7: Check permissions for the Instagram app

Ensure that the Instagram app has the necessary permissions to access your device's audio. Go to your device's Settings, then find the Apps or Applications section. Locate Instagram from the list of installed apps and select it. Look for the Permissions section and verify that the app has permission to access the microphone or audio settings. If the permission is disabled, enable it and check if the sound issue is resolved.

Step 8: Test with different audio sources

Try playing different videos or audio files from various sources, such as YouTube or your device's music player, to determine if the sound issue is specific to Instagram or affecting all audio on your device. If the problem is limited to Instagram, it's more likely an app-related issue. However, if you're experiencing sound problems with other apps as well, there might be a broader issue with your device's audio settings or hardware.

Step 9: Update your device's operating system

An outdated operating system can sometimes lead to compatibility issues with apps like Instagram, resulting in sound problems. Check if there are any pending software updates for your device and install them if available. Keeping your device's operating system up to date can help ensure optimal app performance and fix potential bugs or glitches.

Step 10: Contact Instagram support

If you have exhausted all the troubleshooting steps mentioned above and the sound issue on Instagram persists, it's advisable to reach out to Instagram's support team for further assistance. They have the expertise to diagnose and resolve specific app-related problems and can provide you with further guidance or solutions.

Remember, these steps are general troubleshooting methods, and the effectiveness may vary depending on the specific device and software configuration. If the issue persists, it might be helpful to provide additional details about your device, operating system, and any error messages you encounter when seeking further support.

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