The error message "Sorry, Unable to find your details Please enter the right details to apply for an add-on card" means that the IDFC FIRST Bank app is unable to find your account details. This could be due to a number of reasons, such as:
* You have entered incorrect or incomplete information.
* You are not eligible for an add-on card.
* The IDFC FIRST Bank app is experiencing technical problems.
To fix this error, you can try the following:
1. Check your internet connection. Make sure that you have a strong and stable internet connection.
2. Re-enter your information carefully. Make sure that you have entered all of the required information correctly.
3. Check if you are eligible for an add-on card. You must have a primary IDFC FIRST Bank credit card to be eligible for an add-on card.
4. Try again later. The IDFC FIRST Bank app may be experiencing technical problems. Try again later when the problem is resolved.
If you have tried all of these things and you're still having problems, then you can contact IDFC FIRST Bank customer support for help.
Here are the steps on how to contact IDFC FIRST Bank customer support:
1. Go to the IDFC FIRST Bank website.
2. Click on the "Contact Us" tab.
3. Select the "Customer Service" option.
4. Fill out the contact form and submit it.
A customer service representative will contact you shortly to help you with your issue.
Here are some additional things you can do to avoid getting this error in the future:
* Make sure that you are using the latest version of the IDFC FIRST Bank app.
* Keep your phone's operating system up to date.
* Make sure that you have enough storage space on your phone.
* Avoid using the app during peak traffic times.
In addition to the above, here are some other things you can do to increase your chances of getting an add-on card from IDFC FIRST Bank:
* Have a good credit history. The bank will want to see that you are a responsible borrower before they issue you an add-on card.
* Have a high income. The bank will also want to see that you can afford to make the monthly payments on the add-on card.
* Be a primary cardholder. If you are already a primary cardholder on another IDFC FIRST Bank credit card, you are more likely to be approved for an add-on card.
Here are some more things you can do to increase your chances of getting an add-on card from IDFC FIRST Bank:
* Apply for an add-on card through a primary cardholder. If you are a joint account holder or authorized user on an IDFC FIRST Bank credit card, you may be able to apply for an add-on card through the primary cardholder. This can be a more streamlined process and may increase your chances of approval.
* Meet the minimum income requirement. IDFC FIRST Bank may have a minimum income requirement for add-on cardholders. This requirement is typically around Rs. 25,000 per month.
* Have a good credit score. A good credit score will show that you are a responsible borrower and that you are likely to repay your debts.
* Provide complete and accurate information. When you apply for an add-on card, be sure to provide complete and accurate information. This includes your name, address, date of birth, and income.
* Be patient. The application process for an add-on card can take a few weeks. Be patient and wait for the bank to make a decision.
Feel free to ask questions in the comments section!
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