## 1. The error message "Cell already registered with different Email ID" means that the mobile number you are trying to register with is already registered with a different email ID. This can happen if you have previously created a Mobikwik account with the same mobile number but with a different email ID.
To fix this error, you need to either:
1. Reset your Mobikwik password and use the same email ID that you used to create the account.
2. Contact Mobikwik support and request them to unlink the mobile number from the other email ID.
Here are the steps on how to reset your Mobikwik password:
1. Open the Mobikwik app.
2. Tap on the "Profile" icon in the top right corner.
3. Tap on "Settings".
4. Tap on "Password".
5. Enter your old password and tap on "Next".
6. Enter your new password and confirm it. Then, tap on "Reset Password".
Once you have reset your password, you can try to register with the same mobile number again. This time, make sure to use the same email ID that you used to create the account.
If you are still getting the error message, you can contact Mobikwik support for help. You can do this by going to the Mobikwik website and clicking on the "Contact Us" link.
Here are the steps on how to contact Mobikwik support:
1. Go to the Mobikwik website.
2. Click on the "Contact Us" link in the bottom right corner of the page.
3. Select the "Chat" option.
4. Enter your details and start chatting with a Mobikwik representative.
The Mobikwik representative will help you to resolve the issue.
## 2. If you're facing the issue "Cell already registered with a different Email ID" on the MobiKwik app, it typically means that the mobile number you're trying to register is already associated with a different MobiKwik account. Here's how you can try to resolve this issue:
1. Double-Check the Mobile Number: Make sure that you've entered the correct mobile number without any typos. Sometimes, a small error in the number can lead to this problem.
2. Use a Different Number: If you're certain that the mobile number is correct and you still encounter this error, it's possible that the number is indeed associated with another MobiKwik account. In this case, you might need to use a different mobile number to register a new account.
3. Recover the Account: If you believe that the mobile number belongs to you and you've forgotten the associated email address, you can try the following steps:
- Use the "Forgot Password" option on the login screen to initiate a password reset.
- Enter your mobile number and follow the prompts to reset your password.
- This way, you can regain access to the existing account associated with the mobile number.
4. Contact MobiKwik Support: If you're still unable to resolve the issue, it's best to contact MobiKwik's customer support. Explain the situation, provide them with the mobile number in question, and ask for their assistance in resolving the issue. They might be able to help you merge accounts or provide further guidance.
5. Consider Using a Different Email: If you're creating a new MobiKwik account, consider using a different email address to register. This can help avoid conflicts with any existing accounts associated with the same mobile number.
6. Be Patient: Resolving account-related issues might take some time. Be patient and cooperative with MobiKwik's support team as they work to assist you.
Remember that MobiKwik's policies and procedures might change over time, so it's always a good idea to refer to their official support channels and documentation for the most up-to-date information.
Feel free to ask questions in the comments section!
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