Introduction:
PUBG Mobile is a popular battle royale game that has gained immense popularity on Android devices. However, some users may encounter the "OBB Service is Running" problem while launching the game. This issue typically arises when the game's OBB (Opaque Binary Blob) files fail to load correctly. Fortunately, there are several steps you can take to resolve this problem and get back to playing PUBG Mobile on your Android device.
Step-by-Step Solution:
1. Close the Game: If you encounter the "OBB Service is Running" problem, the first step is to close PUBG Mobile completely. Make sure the game is not running in the background.
2. Clear Cache: Go to your device's Settings and find the "Apps" or "Applications" section. Locate PUBG Mobile from the list of installed apps and tap on it. Inside the app settings, you should see an option to clear cache. Tap on it to remove any temporary files that may be causing the issue.
3. Clear Data: While still in the PUBG Mobile app settings, look for the option to clear data. This action will delete all the game's data, including your preferences and saved progress. However, it can often resolve issues related to the OBB files. Tap on the "Clear Data" button and confirm your action.
4. Uninstall and Reinstall: If clearing the cache and data did not fix the problem, you can try uninstalling PUBG Mobile from your device. Go to the app settings once again, and this time, choose the "Uninstall" option. After the game is uninstalled, go to the Google Play Store, search for PUBG Mobile, and reinstall it.
5. Check Storage Space: Insufficient storage space can sometimes cause problems with OBB files. Ensure that you have enough free space on your device's internal storage to accommodate the game and its additional files.
6. Move OBB Files: If the issue persists, you can try manually moving the OBB files. Connect your Android device to a computer using a USB cable and navigate to the device's storage. Locate the "Android" folder and open it. Inside, you should find another folder named "obb." Move or copy the PUBG Mobile OBB files to this location. If there is no "obb" folder, create one manually.
7. Restart Device: After moving the OBB files, disconnect your device from the computer and restart it. This action can help refresh the system and ensure that the changes take effect.
8. Launch PUBG Mobile: Once your device has restarted, launch PUBG Mobile from the app icon. The game should now be able to detect and load the OBB files correctly without encountering the "OBB Service is Running" problem.
If you have followed these steps and are still experiencing the issue, it is recommended to contact the PUBG Mobile support team or seek assistance from the game's official forums. They will be able to provide more specific troubleshooting steps or address any underlying technical problems that may be causing the issue.
Certainly! Here are a few additional steps you can try if the previous solutions did not resolve the "OBB Service is Running" problem in PUBG Mobile on your Android device:
9. Update PUBG Mobile: Make sure you have the latest version of PUBG Mobile installed on your device. Developers often release updates that address various bugs and issues, including problems related to OBB files. Go to the Google Play Store, search for PUBG Mobile, and check if there is an update available. If so, download and install it.
10. Use a File Manager: Install a reliable file manager app from the Google Play Store if you don't already have one. A file manager allows you to navigate through your device's storage and manage files more effectively. Open the file manager app and locate the OBB files for PUBG Mobile. If they are not in the correct folder, move them to the appropriate location manually.
11. Check File Permissions: Incorrect file permissions can sometimes prevent the OBB files from loading properly. Using the file manager app, navigate to the folder where the OBB files are stored. Long-press on the OBB folder or the individual OBB files and select "Properties" or "Permissions." Ensure that the files have the necessary read and write permissions. If not, adjust the permissions accordingly.
12. Disable Battery Optimization: Some Android devices have battery optimization features that may interfere with the functioning of certain apps. To ensure PUBG Mobile is not affected, go to your device's Settings, find the "Battery" or "Battery Optimization" section, and locate PUBG Mobile from the list of apps. Disable battery optimization specifically for PUBG Mobile to prevent any potential conflicts.
13. Factory Reset (Last Resort): If all else fails, you can try performing a factory reset on your Android device. This step should be considered as a last resort since it will erase all data on your device and restore it to its original settings. Before proceeding with a factory reset, make sure to backup all important data and files. Then, go to your device's Settings, find the "System" or "General Management" section, and choose the "Reset" or "Backup & Reset" option. Select the factory reset option and follow the on-screen instructions to initiate the process. After the reset is complete, reinstall PUBG Mobile and check if the problem persists.
Remember, it's always a good idea to check the official PUBG Mobile support channels or forums for specific guidance or updates related to the "OBB Service is Running" problem. The game's developers or community members may have additional insights or solutions to address the issue.
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