Google Messages App not Working Or Not Opening Problem Solved

Google Messages App not Working Or Not Opening Problem Solved

Google Messages is a popular messaging app for Android devices, allowing users to send and receive text messages, multimedia messages, and more. However, like any other app, it can occasionally encounter issues that prevent it from working or opening properly. If you're facing such problems with the Google Messages app, this step-by-step troubleshooting guide will help you resolve them.

Please note that the following solutions are general in nature and may not address every specific issue. However, they cover common problems and offer effective methods to fix them. Let's get started!

Step 1: Restart Your Device

Sometimes, a simple restart can resolve minor glitches that prevent the Google Messages app from opening or working correctly. Press and hold the power button on your Android device, then tap on the "Restart" or "Reboot" option. After your device restarts, try opening the Messages app again.

Step 2: Clear App Cache and Data

Clearing the app cache and data can often resolve issues related to app performance. Here's how you can do it for the Google Messages app:

1. Go to your device's "Settings" menu.

2. Scroll down and tap on "Apps" or "Applications."

3. Locate and tap on "Messages" or "Google Messages" in the app list.

4. Tap on "Storage" or "Storage & cache."

5. Here, you'll find options to clear cache and clear data. Start by selecting "Clear cache" and confirm the action. If the issue persists, repeat the process and choose "Clear data" instead. Keep in mind that clearing data will erase your app's settings and locally stored data, so make sure to back up any important messages before proceeding.

Step 3: Update the App

Using an outdated version of the Google Messages app can lead to compatibility issues and bugs. To update the app to the latest version:

1. Open the Google Play Store on your Android device.

2. Tap on the three horizontal lines in the top-left corner to open the side menu.

3. Select "My apps & games" from the menu.

4. In the "Installed" tab, locate "Messages" or "Google Messages" and tap on the "Update" button if it's available.

Step 4: Check Permissions

Ensure that the Google Messages app has the necessary permissions to function properly. Follow these steps to verify and grant permissions if needed:

1. Go to your device's "Settings" menu.

2. Tap on "Apps" or "Applications."

3. Locate and tap on "Messages" or "Google Messages."

4. Select "Permissions" or "App permissions."

5. Verify that permissions like "Contacts," "SMS," and "Storage" are enabled. If any of them are disabled, toggle the switch to grant the required permission.

Step 5: Disable Battery Optimization

Battery optimization settings can sometimes interfere with the normal functioning of apps, including Google Messages. To disable battery optimization for the Messages app:

1. Go to your device's "Settings" menu.

2. Tap on "Battery" or "Battery & performance" (may vary based on device).

3. Look for "Battery optimization," "Battery usage," or a similar option and tap on it.

4. Select "All apps" or "Apps" from the drop-down menu.

5. Find and select "Messages" or "Google Messages."

6. Choose "Don't optimize" or a similar option to exclude it from battery optimization.

Step 6: Reinstall the App

If none of the above steps have resolved the issue, reinstalling the Google Messages app may help. Please note that this will remove the app and its data from your device. To reinstall

 the app:

1. Long-press the Google Messages app icon on your home screen or app drawer.

2. Drag and drop the icon onto the "Uninstall" or "Remove" option that appears at the top or bottom of the screen.

3. Open the Google Play Store, search for "Messages" or "Google Messages," and install the app again.


The troubleshooting steps outlined above should help you resolve most issues with the Google Messages app not working or opening on your Android device. By restarting your device, clearing app cache and data, updating the app, checking permissions, disabling battery optimization, and reinstalling the app if necessary, you can tackle common problems and enjoy a smooth messaging experience once again. If the issue persists, consider reaching out to Google support or community forums for further assistance.

Certainly! Here are a few additional troubleshooting steps you can try if the previous suggestions didn't resolve the issue:

Step 7: Check Network Connection

Ensure that your device has a stable internet connection, as Google Messages requires an active network connection to function properly. Try switching between Wi-Fi and mobile data to see if the issue is specific to one network type. You can also try connecting to a different Wi-Fi network or restarting your router.

Step 8: Disable VPN or Proxy

If you're using a VPN (Virtual Private Network) or a proxy server on your device, it may interfere with the Google Messages app's connectivity. Temporarily disable any VPN or proxy settings and try opening the app again.

Step 9: Disable Other Messaging Apps

If you have multiple messaging apps installed on your device, conflicts between them could cause issues with Google Messages. Temporarily disable or uninstall other messaging apps and see if that resolves the problem. To disable an app, go to "Settings" > "Apps" > select the messaging app > "Disable" or "Turn off."

Step 10: Check for System Updates

Outdated system software can sometimes cause compatibility issues with apps. Make sure your Android device is running the latest system updates available. Go to "Settings" > "System" > "System updates" and check for any available updates. If updates are available, install them and then try opening the Google Messages app again.

Step 11: Reset App Preferences

Resetting app preferences can help if there are any misconfigurations or conflicting settings that affect the Google Messages app. Here's how to reset app preferences:

1. Go to your device's "Settings" menu.

2. Tap on "Apps" or "Applications."

3. Tap on the three-dot menu icon in the top-right corner and select "Reset app preferences" from the dropdown menu.

4. Confirm the action when prompted.

Step 12: Contact Google Support

If none of the above steps resolved the issue, it's recommended to reach out to Google Support for further assistance. They have specialized resources and knowledge to help troubleshoot app-specific problems and can provide you with more tailored solutions.

Remember that specific device models, Android versions, or unique app configurations may require different steps or additional troubleshooting methods. It's always a good idea to consult the official documentation or support channels specific to your device or app if you encounter persistent issues.

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